Returns & Refunds

Returns & Refunds

We want you to love what you ordered. If something isn't right, we'll make it right.

Return Policy

  • Return window: 30 days from the date of delivery
  • Item condition: Items must be unused and in their original packaging
  • Return shipping: We cover the cost of return shipping — no out-of-pocket expense for you
  • Refund method: Refunds are issued to your original payment method within 5–7 business days of receiving the return

How to Start a Return

It's simple — just email us at kevlajo16@kevsspot.store with:

  • Your order number
  • The item(s) you'd like to return
  • The reason for the return

We'll respond within 1–2 business days with return instructions and a prepaid shipping label.

Order Questions

Have a question about your order before starting a return? Reach out at kevlajo16@kevsspot.store and we'll be happy to help.

Support Hours: Monday – Sunday, 9:00 AM – 9:00 PM EST