Returns & Refunds
We want you to love what you ordered. If something isn't right, we'll make it right.
Return Policy
- Return window: 30 days from the date of delivery
- Item condition: Items must be unused and in their original packaging
- Return shipping: We cover the cost of return shipping — no out-of-pocket expense for you
- Refund method: Refunds are issued to your original payment method within 5–7 business days of receiving the return
How to Start a Return
It's simple — just email us at kevlajo16@kevsspot.store with:
- Your order number
- The item(s) you'd like to return
- The reason for the return
We'll respond within 1–2 business days with return instructions and a prepaid shipping label.
Order Questions
Have a question about your order before starting a return? Reach out at kevlajo16@kevsspot.store and we'll be happy to help.
Support Hours: Monday – Sunday, 9:00 AM – 9:00 PM EST