REFUND POLICY

PHYSICAL PRODUCTS

We want you to be satisfied with your purchase from Kev's Spot.

Physical products may be eligible for return within 30 days of delivery, provided the item is unused, unworn, and in its original condition and packaging when applicable.

Some products may not be eligible for return because of their nature, personalization, or other product-specific restrictions. Any applicable restrictions will be stated on the product listing.

Please contact Kev's Spot before sending a return so we can provide the appropriate return instructions.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible with your order information and photographs when appropriate.

When an issue is confirmed, Kev's Spot may provide a replacement, refund, or other appropriate resolution.

When applicable, Kev's Spot will provide return-shipping instructions or a prepaid return label for defective, damaged, or incorrectly shipped items.

APPROVED RETURNS

For approved returns that are not the result of an error, defect, or damage, the customer may be responsible for return shipping costs.

Once an approved return is received and inspected, the refund process normally begins within 10 business days.

Your bank or payment provider may require additional time to post the refund to your account.

DIGITAL PRODUCTS

Digital products are electronically delivered products, including digital books, Bible resources, devotionals, reading guides, audiobooks, and other downloadable materials.

Because digital products are delivered electronically, digital purchases are generally non-refundable after delivery.

An exception may be considered if a digital file is defective, inaccessible, or materially different from the product description.

If you experience a problem accessing a digital purchase, please contact Kev's Spot so we can help resolve the issue.

ORDER CANCELLATIONS

If you need to cancel an order, contact us as soon as possible.

We will make reasonable efforts to cancel an order before it has been processed or shipped. Once an order has been processed or shipped, our normal return policy may apply.

CONTACT

For questions about returns, refunds, damaged products, or digital purchases, please contact Kev's Spot through the contact information provided on our website.

Last updated: September 2026